Improving access to culturally safe care in ch’atlich (Sechelt)

Amanda’s goal is to enhance patient experiences, improve health outcomes, and ensure Indigenous patients feel respected and supported throughout their care journey. “Together, we are creating a space where cultural humility, trust, and compassion guide the care we provide. It’s with this shared commitment to teamwork and ongoing growth that enables us to offer the best care possible, grounded in respect and understanding,” she shares.

Amanda supports Indigenous patients and their families in navigating the health-care system by ensuring patients receive culturally appropriate care that respects their traditions and values. She advocates for their needs, addresses barriers to health care, and builds positive relationships. Working in a rural area, she also helps bridge the gaps between the community and health-care providers, promoting awareness and cultural sensitivity within the hospital.

As an IPN, Amanda collaborates with primary care and community health centres teams to ensure patients receive culturally appropriate care. In partnership with the shíshálh Community Member Services Division, Vancouver Coastal Health (VCH) creates an inclusive and supportive environment with open communication, and actively sharing knowledge and resources. “During care and/or discharge planning meetings, team members provide insights into patient needs, and we work together to adapt plans that honour the patient’s cultural preferences while ensuring all clinical needs are met,” Amanda explains. “This approach allows us to build trust with patients and their families, ensuring they feel heard, supported and respected throughout their health-care journey.” 

“By fostering a team culture rooted in collaboration, empathy and respect, we are able to better provide quality care that is sensitive to the unique needs of Indigenous patients, and together, we are able to improve their overall health-care experience.”

“I’ve been lucky enough to call ch’atlich—Sechelt in the sháshíshálem language—home my entire life, and it’s a place that holds deep meaning for me,” Amanda reflects. “Living here is a gift…it’s a place where family, culture and nature are all intertwined.” 

Immersed in the natural beauty and rich cultural heritage of the shíshálh Nation, Amanda draws inspiration from her community's resilience and strength. She is deeply committed to honouring and preserving its culture. As an IPN, the flexibility of her role enables her to balance her responsibilities while staying connected to her community, spending quality time with her family, and sharing their stories.

Amanda began her career as a Health Care Assistant, where she gained valuable experience in patient care and insight into the challenges within the health-care system. She later worked as the shíshálh Health Department Manager, where she helped improve health outcomes for elders and community members, and became aware of the unique barriers Indigenous patients face. In October 2024, Amanda joined VCH, blending her cultural knowledge, education and professional experience to drive meaningful change for patients and their families.

For those considering a health-care career working with Indigenous communities, Amanda advises immersing themselves in cultural learning and to building relationships based on respect and trust. “Understanding the challenges Indigenous peoples face in health care is crucial for becoming an advocate and ally,” she says, emphasizing the importance of staying passionate in helping others. 

Amanda is motivated by the meaningful difference her work makes in the lives of Indigenous patients and families. “Knowing that my work helps bridge cultural gaps, advocate for the needs of our people, and ensure they feel respected and supported throughout their health-care journey drives me every day”, she shares.

“VCH’s commitment to diversity, equity and inclusion creates an environment where I feel valued, respected and empowered to make a difference in the lives of Indigenous patients and families at shíshálh Hospital," Amanda expresses. “I look forward to further strengthening the connection between our community and the health care system.”

Search Indigenous Health jobs   Search jobs in ch’atlich / Sechelt