Trees in a rainforest with light shining through

Need help immediately?

If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

BC Crisis Line: 310-6789

Kids Help Phone: 1-800-668-6868

Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717

Harm reduction: Toward the Heart 

Alouette Homes, located in Maple Ridge, B.C., supports people requiring long-term involuntary care with a safe, home-like setting and specialized care that meets their unique needs.

Exterior photo of Alouette Homes

Providing specialized care to people who require additional supports

Alouette Homes is a tertiary-care, mental-health facility for up to 18 people who meet the criteria for involuntary care under the Mental Health Act. These are people who have severe and persistent mental health disorders, often combined with other challenges, such as addictions and brain injuries, that may impact their behaviour and ability to interact safely with others. 

Safe and supportive care at Alouette Homes

To deliver this new program, we are pleased to be partnering with Connective, a community-based nonprofit with several decades of experience providing holistic, collaborative, person-centered, and trauma-informed support to people with complex needs. 

In this partnership, VCH provides operational oversight and appropriate physical and mental health care and associated medical staff, including nursing, psychiatry, addictions medicine and primary care for the clients living long term at Alouette Homes.

Connective is responsible for co-designing the program and running the day-to-day operations, which includes support activities of daily living such as getting dressed, life skills, recreation and leisure activities. Learn more about Connective.

Features

  • Home-like environment with less of an institutional feel
  • 24-7 medical support including nursing, psychiatry, addiction medicine and primary care
  • Individual bedrooms, shared washrooms and one purpose-build secure room in each home
  • Caring staff trained in anti-racism and Indigenous cultural supports
  • Secure outdoor space

Visiting information for families

Alouette Site Homes values the importance of social connection in promoting recovery, community integration, and psychosocial health. Residents are warmly encouraged to welcome friends and family to visit them at the homes.

To help ensure a positive experience for everyone, ideally families and residents are asked to communicate with staff in advance when planning visits. This allows for the provision of timely and individualized support, including ensuring that appropriate staffing is available to accommodate the visit, helping avoid disruptions or disappointment.  

Tertiary Mental Health and Substance Use

Mental health tertiary services are specialized services for people with serious and long-lasting mental illnesses. Some people may also have needs related to drugs or alcohol.