Long-Term Care at Banfield Pavilion - VGH
- 2785 Ash St. Vancouver, BC V5Z 1M9
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- Switchboard: (604) 875-4111
- Access line: (604) 263-7377
Long-term care provides professional care and supervision to adults in a supportive and secure environment. The services are available to people with complex care needs or conditions who cannot live safely and independently at home.
How to access
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Call us
Call the Vancouver home and community care access line at (604) 263-7377.
Learn more about how to access home and community care services.
Hours of operation
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: 10:00 a.m. to 8:00 p.m.
This home provides 24-hour nursing care.
Visiting hours are Monday to Sunday, 10 a.m. - 8 p.m. Evening or overnight visiting can be arranged in special circumstances.
Virtual tour

Operated by Vancouver Coastal Health.
Additional information
Operated by Vancouver Coastal Health
Room and building
17 single rooms, including one respite bed. 13 beds in double rooms and 36 multi-person rooms. All rooms have one washroom. There is an internal waitlist for preferred accommodation. Banfield has several outdoor patios for resident use.
Language, culture, religious affiliations
Residents are predominantly English and Cantonese speaking. Staff and residents reflect Vancouver’s multicultural and multi-faith population. Interpreter services are available on an as needed basis.
Tours
To arrange for a tour, families should call the Social Work Assistant (SWA) ahead of time by calling (604) 875-4111, local 63788 (SWA hours are Mon – Thu excluding stats, 8 a.m. to 4 p.m.)
Therapeutic recreation opportunities
Recreation Therapist provides leisure assessments and interventions to meet residents’ recreation, leisure, and social needs. Programs are available Monday to Saturday and one evening. Programs include bus outings, gardening, cooking, computer training, carpet bowling, exercise groups, pub afternoons with entertainment, movies, arts and crafts. Banfield has numerous volunteers who visit residents and assist with programs.
Accessibility
There is no parking on site, but there is limited paid street parking. Wheelchair accessible pay parking is available at City Square across the street. Elevators are in the building.
Power wheelchairs and scooters are permitted following a safe driving assessment. Residents may be required to purchase speciality equipment (eg.specialized wheelchair)
Safety and security features
All outside doors are alarmed with Roam Alert system. At risk residents wear wrist bands for monitoring. Doors locked at 8:00 p.m. Front door access after 8 :00 p.m. is monitored. After 8:00, visitors use a buzzer to access the building.
Neighbourhood and community
City Square Mall, Broadway and Cambie streets have many shops and restaurants. Bus stops and the Canada Line are located at Broadway and Cambie.